Why Digital Transformation Keeps Failing — and What the People Side Can Do to Help
Digital transformation keeps failing at a 70%+ rate. And AI adoption is right on track to do…
Insights
Most employer brand and internal communications commentary skips straight to solutions. We have opinions on solutions, of course, but we get there by going deeper into the organizational conditions that cause things to break down. Topics include culture, leadership communication, employer brand and EVP, and the dynamics that shape how culture holds, leadership lands, and organizations attract the people they need.
Internal Communications Works Best When You Treat It as a Product You Design, Not a Publication Machine
One powerful way to apply a design thinking mindset to internal communications is to shift from a…
What Your Internal Communications Program Is Costing You Right Now
The true cost of deferring investment of time and budget into internal communications. The cost of a…
How to Build an Employer Brand Budget that Gets Approved
Most employer brand budgets fail before they even reach finance review, especially if the person building the…
What Executives Should Know about Employer Brand Investment (Before Budget Asks Arrive)
What Executives Need to Know About Employer Brand Investment (Before Budget Season Demands Decisions) At some point…
Fine. Treat Them as Expendable. Here’s What Happens Next.
You’ve done the math. Headcount is expensive. Loyalty is probably just a myth your HR department invented…
High-Trust Workplaces Are Designed. They Are Not Declared.
High-trust workplaces are designed, not declared. Here’s what that distinction actually means and why it changes everything…
On Surviving a Workplace that Will Never Win an Award
Some thoughts on surviving those workplaces that will never win an award. Plenty of places are weird…
The Town Hall Nobody Remembered: What CEOs Get Wrong When Talking to Employees
What CEOs get wrong when they talk to employees – and what it’s actually costing you. When…
How CEOs Should Talk to Employees: Three Things That Make the Difference
Pro Tips for Executives Speaking to Employee Groups How CEOs should talk to their employees is a…
The Biggest Reasons EVP Projects Fail. And What to Do Instead.
Something interesting happened when the job market tightened up. Companies that had poured energy into their employer…
Glassdoor Reviews in 2026: What They Really Say About Your Employee Experience
Glassdoor used to be THE place candidates went to get the “real story” about working at your…
Predictions Are Easy. We Start With a Different Question.
We’ve recently experimented with writing “anti-predictions” instead of forecasts. But when it comes to organizational decision making,…
Values Bring Organizations Closer Together
How can we describe authentic, thoughtful values that truly align to positive behaviors? They stick together like…
DEI Program Rollbacks: A Quiet Shift with Loud Consequences
Across industries, a wave of companies is scaling back or rebranding Diversity, Equity & Inclusion (DEI) programs-often…
Inspiring Workplaces Awards Welcome Remarks
We were delighted to sponsor the North America Inspiring Workplaces Awards this year. Congratulations to all the…
You Matter; Your Work Matters. The Power of Clear Culture and Purpose at Work
Every morning, millions of people wake up, grab their coffee, and head to work. But here’s the…
The Science of Flourishing: Employee Wellbeing is Essential for Business Success
The old model of work was transactional: you show up, perform tasks, collect a paycheck. But something…
How Listening Transforms Culture: The Importance of Employee Voice in the Workplace
The most successful organizations share a common trait: they listen. Not just to customers or market trends,…
Building a Thoughtful Employee Experience: Why Every Moment Matters
Why does experience design matter? Deliberate experience design – how you engineer your processes, policies, and interactions…
Why True Workplace Inclusion Matters More Than Ever
In boardrooms and break rooms across the country, the conversation about workplace inclusion has become entangled with…
Actions Speak Louder Than Mission Statements: Leadership’s Critical Role in Shaping Workplace Culture
Most organizations talk about culture. It appears in mission statements, gets mentioned in all-hands meetings, and decorates…
How Inspiring Workplaces Drive Business Success
The evidence is clear that when people feel appreciated and supported at work, the entire business benefits…
The Balance of Power in the Workplace… Who Has it?
Current media coverage about the “balance of power” in the workplace shifting back to employers from employees…